Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name or username

• Email address

• Profile information you choose to provide

• Authentication information (via secure third-party providers)

• Any information you provide when contacting us

When you join our waitlist or subscribe to updates, we may collect your name and email address.

1.2 Camera and Media Access (App Users)

The Syncoply App may request access to your device’s camera or media library to:

• Capture photos or media content

• Upload profile images

• Enable in-app features

Camera and media access occurs only with your explicit permission and can be disabled in your device settings at any time.

1.3 Usage and Technical Information

We may automatically collect non-personal information such as:

• Device type

• Operating system

• Browser type

• App usage interactions

• General website usage data

• Analytics data

• Crash reports and performance data

This information helps us improve functionality and user experience.

2. How We Collect Information

We collect information in the following ways:

• Directly from you when you sign up for updates, create an account, upload content, or contact us.

• Automatically through cookies, analytics tools, and standard web technologies.

• Through third-party authentication services when you sign in using supported login providers.

3. Why We Collect Information

We use your information to:

• Provide and maintain our website and App

• Enable core features and functionality

• Authenticate users securely

• Send launch updates, newsletters, or promotional communications (if you opt in)

• Improve user experience and performance

• Analyze engagement and usage trends

• Respond to inquiries and provide support

• Comply with legal obligations

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails.

4. Cookies and Analytics

We may use cookies and analytics technologies to:

• Understand how visitors use our website

• Improve functionality and performance

• Monitor engagement

You can manage cookie preferences through your browser settings.

5. Data Storage and Security

Your data may be stored using secure cloud infrastructure and reputable hosting, authentication, database, analytics, and email service providers.

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

While no system is completely secure, we use commercially acceptable measures to reduce risk.

6. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share information only with:

• Trusted third-party service providers (such as hosting, authentication, email marketing, analytics, and database providers)

• Legal authorities when required by law

• Professional advisors where necessary

All third parties are expected to comply with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services

• Fulfill legal and regulatory obligations

• Resolve disputes

• Enforce agreements

You may request deletion of your personal data at any time (see Section 9).

8. User Rights

Depending on your location (including Canada, the U.S., EU, or other jurisdictions), you may have rights to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent where processing is based on consent

• Request information about how your data is used

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Syncoply is not intended for children under the age of 13.

We do not knowingly collect personal data from minors. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Continued use of Syncoply after updates indicates acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@syncoply.com
Organization: Syncoply
Location: Toronto, Ontario, Canada